Latest News for Property Management Practitioners in South Africa

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Maintenance

The Property Maintenance Ticket System is the answer for Property Practitioners to keep track of maintenance issues through smart devices and applications.

Key performances include, but are not limited to the following:

  • Interfaced with our Property Management Software
  • User-friendly
  • Ticket-based guaranteed Customer Service
  • Ticket origination from telephone call
  • Ticket origination from email
  • Easy management of outstanding tickets.
  • Follow up with maintenance processes.

Rentals

Our Rental Management System is our flagship product. This system is specialized for Rental Management.

Key performances (but is not limited to):

  • Optimised for bulk processing – ultimate time saving
  • Property, Owner, and Tenant detailed record keeping
  • Contract instruction management
  • Flexible fully integrated bookkeeping, tailored to your Business Operating Procedures
  • Bank statement and Debit Order integration
  • Significant saving on banking fees
  • Owner and Tenant integrated interaction: Optional online access and communication management
  • Comprehensive Reporting System with automatic Exception Detection
  • TPN integration – automatic upload of Tenant Payment Data
  • Automated reminding of Escalation and Contract Renewals
  • FICA, Inspections, Quote Acceptance, Complaints, Contracts, Notices and scheduled maintenance – all online
  • One-glance summary of key Rental Management aspects
  • Comprehensive management of Rental Agent Commission
  • Bulk Email, SMS and Credit Control fees
  • Management of Owners/Landlords with large portfolios
  • Brandable

Sales Bookkeeping

The Property Sales Bookkeeping System is purpose-made for all Estate Agencies interested in accurate Sales Bookkeeping. 

Key performancess (but is not limited to):

  • Sales Process Management – from Sale and Registration through to Payment of Commission
  • Internal, External and Rental Commission Management
  • Template documentation and Emailing
  • Assisted Bank Statement allocation
  • Powerful reporting – from Commission Statements to Trial Balance
  • Fully customisable for varying business rules

CRM

The Customer Relationship Management System is key in insuring quality customer service for Estate Agencies. 

Key performances (but is not limited to):

  • Ticket-based guaranteed Customer Service
  • Ticket origination from telephone call
  • Ticket origination from email
  • Centralised Email Management – Email Client
  • System Workflows
  • Sales Leads
  • Rental Leads
  • Inspection
  • Maintenance
  • Create your Own Workflows
  • Calendar Management and Reminders

Listings

The Property Listing Management System is the answer for Property Practitioners to list Properties for sale. 

Key performances (but is not limited to):

  • List Properties Once – automatically propagate to all your Property Portals
  • Unlimited Listings and Photos
  • Automatic Client-side photo resizing greatly simplify photo uploading
  • Unlimited User and Agent management and access
  • Listing Brochure emailing to interested clients
  • Property Alerts
  • Listing Stocklist

Inspections

The Property Inspection Management System is the answer for Property Practitioners to conduct Property Inspections by mobile application.

Key performances (but are not limited to) the following:

  • Interfaced with our Property Management Software
  • On- and offline inspections done on any smart device,
  • IOS and Android friendly
  • User-friendly 
  • Automatic Comparisons
  • Quick and easy photo uploads
  • Short, comprehensive, professional, and complete report
  • Photo enlargement option on reports
  • Automatically generated Maintenance report.
  • Digital signatures

Community Schemes

Our Property Management System is our solution for Property Management, building on the success of our RMS. 

Key performances (but is not limited to):

  • Optimised for bulk processing – ultimate time saving
  • Business Unit (Body Corporate, HOA, Commercial Building), Property, Owner and Tenant detailed record keeping
  • Business Unit Integration – share one Trust Account among all your different Business Units
  • Flexible fully integrated bookkeeping, tailored to your Business Operating Procedures
  • Bank statement and Debit Order integration
  • Trustee, Owner and Tenant integrated interaction: Optional online access and communication management
  • Comprehensive Reporting System with automatic Exception Detection
  • TPN integration – automatic upload of Owner Payment Data
  • FICA, Inspections, Quote Acceptance, Complaints, Contracts, Notices and scheduled maintenance – all online
  • Detailed Maintenance management.
  • Management of Budgets, Proxies, Meetings, Communication (Emails/SMS) and staff
  • Dedicated meter reading import module
  • Bulk Email, SMS, Interest and Credit Control fees
  • Brandable