How Property Practitioners Can Ensure They Comply With the Property Practitioners Act

With the Property Practitioners Act (PPA) now in full effect, compliance has become non-negotiable for professionals in South Africa’s property industry. Failing to meet the Act’s requirements can lead to severe penalties, including the loss of operating licenses and the inability to claim fees. This article outlines key steps property practitioners can take to ensure full compliance with the PPA.

Steps to compliance

Obtain or renew your Fidelity Fund Certificate (FFC)

The cornerstone of compliance under the PPA is the Fidelity Fund Certificate (FFC). No property practitioner can legally operate or earn a commission without this certificate. Practitioners must apply annually to the Property Practitioners Regulatory Authority (PPRA) to renew their FFC. Be sure to complete the renewal process well before its expiry to avoid disruptions in your business operations.

Understand the new regulations

Property practitioners should familiarise themselves with the changes introduced by the PPA, such as the requirement for mandatory disclosure forms during property transactions. These forms are critical for ensuring transparency and protecting both the buyer and seller. Failure to provide these forms can result in penalties and legal disputes.

Ensure your agency is compliant

Agencies must keep accurate records of all transactions and ensure that every agent within the company has a valid FFC. This means regular paperwork audits and staff training to stay updated on the latest compliance standards.

Take advantage of training resources

The PPRA offers resources, including training programs and workshops, designed to help property practitioners understand their obligations under the PPA. Attending these programs can provide valuable insights and help practitioners stay ahead of any changes to the Act or its enforcement.

Avoiding non-compliance pitfalls

Common areas where practitioners fall short include failing to renew their FFCs on time, neglecting mandatory disclosures, or misunderstanding the expanded definition of property practitioners. To avoid these pitfalls, practitioners should have a compliance checklist in place to regularly review their adherence to the Act’s requirements.

Complying with the Property Practitioners Act is essential for maintaining credibility and avoiding penalties. By understanding the Act’s requirements, renewing your FFC, and keeping up with industry regulations, property practitioners can ensure they remain on the right side of the law and continue to operate effectively in South Africa’s property market.

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Maintenance

The Property Maintenance Ticket System is the answer for Property Practitioners to keep track of maintenance issues through smart devices and applications.

Key performances include, but are not limited to the following:

  • Interfaced with our Property Management Software
  • User-friendly
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Rentals

Our Rental Management System is our flagship product. This system is specialized for Rental Management.

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Sales Bookkeeping

The Property Sales Bookkeeping System is purpose-made for all Estate Agencies interested in accurate Sales Bookkeeping. 

Key performancess (but is not limited to):

  • Sales Process Management – from Sale and Registration through to Payment of Commission
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CRM

The Customer Relationship Management System is key in insuring quality customer service for Estate Agencies. 

Key performances (but is not limited to):

  • Ticket-based guaranteed Customer Service
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Listings

The Property Listing Management System is the answer for Property Practitioners to list Properties for sale. 

Key performances (but is not limited to):

  • List Properties Once – automatically propagate to all your Property Portals
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Inspections

The Property Inspection Management System is the answer for Property Practitioners to conduct Property Inspections by mobile application.

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  • Interfaced with our Property Management Software
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Community Schemes

Our Property Management System is our solution for Property Management, building on the success of our RMS. 

Key performances (but is not limited to):

  • Optimised for bulk processing – ultimate time saving
  • Business Unit (Body Corporate, HOA, Commercial Building), Property, Owner and Tenant detailed record keeping
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  • Flexible fully integrated bookkeeping, tailored to your Business Operating Procedures
  • Bank statement and Debit Order integration
  • Trustee, Owner and Tenant integrated interaction: Optional online access and communication management
  • Comprehensive Reporting System with automatic Exception Detection
  • TPN integration – automatic upload of Owner Payment Data
  • FICA, Inspections, Quote Acceptance, Complaints, Contracts, Notices and scheduled maintenance – all online
  • Detailed Maintenance management.
  • Management of Budgets, Proxies, Meetings, Communication (Emails/SMS) and staff
  • Dedicated meter reading import module
  • Bulk Email, SMS, Interest and Credit Control fees
  • Brandable